Attached are links to a site which describes a fix to the problem and another link, which is one of many on the web, which illustrates concerns and complaints on this problem. This is potentially a very dangerous defect in that in an accident or emergency braking the driver and passenger is whipped forward and back which can cause injury to the neck and back. The fix simply requires a new hex washer which is connected to the seat bracket along with new bolts. The mounting of the seat is still fine, but when Im driving and slow down it slides forward about 1' and when I accelerate it moves back about 1'. The fix suggested by dealerships is to replace the motor, though it is the hex nut holding the rod from the motor that is the culprit. Got a problem with my 98 where the drivers side power seat has some play in the forward/reverse mechanism. The dealerships are aware of the problem as it is common and suggest that the cost of repair can be anywhere from $500 to $700 for part and labor. The result is a whip-lash type jerk when coming to an abrupt stop. This hex shaped washer snaps and breaks off. There is a hex shaped washer that holds the rod in place. It turns out there is a "washer" that keeps the rod that connects to the power seat motor unit under the seat. Many owners experience a "rocking back and forth" of the seats when accelerating and stopping. Owners of 1999-2003 Dodge Durango owners are reporting a problem with the front power seats.
Information redacted pursuant to the freedom of information act (foia), 5 u.
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